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FDA Disclamer2021-07-13T00:19:16+00:00

FDA Disclaimer

Returns for credit:
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a credit, or exchange.

To be eligible for a credit, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Some health and personal care items.

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 15 days after delivery

Refunds for credit (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your store account within 15 days.

Late or missing refunds (if applicable)
If you haven’t received a refund store credit yet, first check your online store account again. It may take some time before your refund is officially posted.
There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@purplesticky.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale and closeout items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at psnvmme@gmail.com and send your item to: PSNV 2657 WINDMILL PARKWAY SUITE 137 HENDERSON NEVADA US 89074.

Shipping
To return your product, you should mail your product to:

PSNV ATTENTION RETURN
2657 WINDMILL PARKWAY SUITE 137 HENDERSON, NEVADA US 89074

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a credit, the cost of return shipping will be deducted from your refund credit. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a track able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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